How to: Reset Dining Tables (Emergency Use, Manager Only)

When you cannot complete the process of the order in the KDS, you can reset the dining table to make it Free or To be cleaned (service flow dependent). You must finalize the order on the dining table before resetting the table.

To Do What happens on POS
In Hospitality POS:
  • Press Reset Table on the Layout Function menu
The button you pressed is now called Cancel Reset Table. In the status bar message box, a message appears asking you to select the table you want to reset.

You can press the Cancel Reset Table button to exit the Reset mode.

In Hospitality POS:
  • Select the dining table you want to reset (the table must be occupied, the order must be paid for, the order has been sent to the KDS but is not finished in the KDS).
In the pop-up menu that appears, the RESET table (Mgr. Key) command has appeared:

In Hospitality POS:
  • Select RESET table.

In Hospitality POS:
  • Press Yes.
The status bar displays a message saying that the dining table has been reset. The table is free.

The Cancel Reset Table button now says Reset Table.