In case of an unexpected error or when a problem occurs that corrupts the system in a way it is not functional or not working as desired, it might be necessary to restart the system.
The user can either:
- Restart the computer which has the services for KDS or
- Restart the services
Option 1 usually is more effective and takes some time so it might be a good idea to restart the services first, the Kitchen and NAS service.
For the user’s convenience it is easy to run a .bat file to restart the services.
Below is how the .bat file should look. Take care to enter the correct NAS Hostname and KDS Kitchen Service name.
RESTART KDS.BAT
@echo off
rem - Put NAS service name here:
set NAS=HOSTNAME-SQL
rem - Put LS Retail Kitchen Service name here:
set KDS=KitchenService
net stop %NAS%
net stop %KDS%
net start %KDS%
net start %NAS%
echo Services restarted.
pause
The bat file requires some modifications; two variables %NAS% and %KDS% must be set with the NAS service name and Kitchen Service name, respectively.
The services names can be gathered in the Services window (Start Menu > Control Panel > Administrative Tools > Services) by right clicking the desired service and select Properties.
An example of how to find these variables is in the image below.
