How to: Refund with Member Points

A member can use his or her member points to get a refund for a transaction. Sometimes, however, the refund exceeds the member's existing member point balance. Still, using the appropriate settings, the member can use whatever points he or she has for the refund.

To do this:

  1. Navigate LS Retail - BackOffice - Store Management - Stores, and double-click on a store in the list to open the Store Card.
  2. Click Tender Types on the Home action menu, and double-click Tender Type 11 (Member Card Payment).
  3. On the Tender Type Card, open the Amount FastTab, and select the Return/Minus Allowed check box.
  4. Click OK.