The purpose of the Retail Messages is to be able to send push notifications to the POS. Retail Messages can contain a request for an action and when such a message is processed the action is initiated. Retail Messages are for example used for Click and Collect orders to initiate picking and put back, or to send information messages. A message can be sent to different types of recipients such as Staff, Terminal or Store. When a message is sent to a store all members of that store will receive the message. Retail Messages are created, activated and stored at the Head Office. Users can open messages by opening a Retail Message List on the POS. When the user opens a message the system marks the message as read for that user.
Retail Messages are included with the base system and no extra installation is needed.
| To | See |
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Set up Retail Messages |
Retail Message Setup |
| Create Retail Messages | How to: Create Retail Messages |