Group Reservations

Group reservations are defined as single reservations where more than one room is reserved.

To create a new group reservation in the BackOffice

1. Click the New Reservation action in the Role Center.
2. Fill in the necessary fields, and make sure that the Group Reservation is enabled.
3. Fill in the number of rooms and the number of guests (adults and children) per room type in the Price/Availability FastTab.
4. Click the Confirm Reservation action to confirm the reservation.

Once confirmed, the Group Reservation Card opens, and there you can allocate rooms to each individual reservation. No room is allocated to the “group master” as it is an entity to link reservations within the group.

Every reservation automatically gets the group’s name as a guest name. You can edit the guest names via their respective Reservation Cards.