Activity Products - Actions

• Activity Pricing: If the price method is Activity Price, an Activity Price page is displayed for editing the following fields.
• Location: The location of the price setting. Blank location is valid for all locations.
• Quantity: The sold quantity required for validating the price setting.
• Advance Booking Days: The number of days in advance when the booking must be made to be valid (optional).
• No. of Persons: The sold number of persons' quantity for validating the price setting.
• Season: Picks up date settings based on the season setup.
• Date From/To: The date period the pricing is valid (based on reservation Date/Time).
  Note: If only Date From is specified, the pricing is only for that particular date.Time From/To: The time period the pricing is valid. (Based on reservation Date/Time)
• Day Setting: The weekday setting when the pricing is valid.
• Club Member: The Loyalty club members the pricing is targeted at (optional).
• Member Scheme: The Loyalty scheme members the pricing is targeted at (optional).
• Value Type:The options here are Price, Discount %, and Discount Amount adjustment.
• Value: The price, discount %, or discount amount (see Value Type).
• Comment: Comment that can be displayed when this price setting is retrieved and assigned for an activity entry.
• Comment Setting: Specifies if the price comment should be included on the POS receipt.
• Promotion View Setting: If the price setting should be shown as a promotional offer in the Role Center or at the web or app promotional sections.
• Booking Date From/To: The date period when the booking is entered (created)
• Guest Type> Optional field for setting price on specific guest type. Ignore if guest types are not used or needed in the setup.

Resource based pricing

• Skill Level: Set if pricing is based on resource skill level
• Resource: Set if pricing is based on the main resource assigned

Note: In order to support pricing based on resource or resource skill level, the related reservation type must have Show Main Resource set.

Note: For multilevel pricing based on either Quantity (in the activity reservation or group line fields), or the No. of persons, the user can set up "pricing steps".

For example: If the default price is 100 per person, but you want the price to be 50 when you are booking for 10 persons or more, the user can set up two pricing lines, one with No. of persons set as 0, and the other pricing line with Quantity set as 10, and Price as 50. This means that when the total number of persons in a single activity equals or exceeds 10 the price is lowered.
Note: The order of the lines also determines the pricing, since the LAST valid pricing line always decides the price.

Note: The group reservation supports searching for pricing that are based on either Quantity or No. of persons discounts. So for example its possible to issue discounts that are only related to groups with large number of bookings or no. of persons.

Any additional retail items that can be automatically attached to the activity entries for mandatory or optional charges, normally for upselling purposes.

Product Type: The product types can either be an item or a deal.

Product No.: The retail item or Deal assigned to the activity product. Note that Deals are always issued as Item Allowance.

Quantity: The default quantity which should be assigned at the sale.

Quantity Multiplier: If the default quantity should be multiplied by the quantity or the number of persons registered on the activity entry.

Price Handling: If the price should be retrieved from the retail item, or a new specific price should be set when the product is sold as additional charge.

Price: Only used if specific price setting is required.

Optional Item: If its allowed to deselect this item at the activity entry or at POS.

Resource Required: Its possible to link resource requirement to the additional charge line. See the Additional Resource Action command. This field will show if any additional resources are required. This allows that the additional charge will require resource availability. A good sample might be an optional rental of Buggy or Cart with a tee time golf booking, which would then reserve the equipment if selected as an option. The activity can still be booked if the equipment availability is not in place, however, the additional charge can not be selected unless the availability is in place of the related resource(s). Note that the activity products availability is not depending on the availability of the additional charge items. When setting up additional resource required which is optional, then the resource required setup should have "No. of Resources" set as 0. Then during the booking process and if the additional charge is included, then the resource assignment / requirement will also be updated.

Allowance: If the product should be sold as Item allowance for later consumption through the Point of Sale. Deals are always set as Allowance. The temporary posting account for the Allowance derives from the settings on the activity type assigned to the related activity product. See the allowance settings for the activity type for assigning the Item or Income account for the Allowance issuing and consumption.

Resource Group: From which resource group are the resources required.

No. of Resources: How many resources are required. If 0 is specified, then NO resource is required for the related resource group, however, the user can then manually add resource to the activity reservation for that particular resource group during the booking process, or adjust the activity reservation afterwards.

Reserve (Pre Minutes): If the resources should be reserved prior (x minutes) to the activity time.

Reserve (Additional): If the resource should be reserved additional (x minutes) to the activity time.

Resource No.: The specific resources needed if only a specific resource handles the product.

Assignment Type: How the resources are assigned on the activity. The options are:

• Automatic Next Available Resource 
• Manually Select Resource
• Specific Resource (see Resource No.)

Reserve logic: Defines which resource is selected (if multiple resources are available). By default, the selection is according to priority settings on the resource capabilities, but the user can also select to balance selection based on the resource utilization at the assignment date. If the resource selection is manual, then the list of the resources will be shown in the sequence based on this setting.

Include on Receipt: If the assigned resource should be displayed on the POS lines.

Capable Resources: Action on the Home action menu. List showing the resources that can handle the product. This list is displayed in the same order in which the resources will be automatically assigned.

Shared Resource: Specifies if the resources will just be assigned but can still be reserved on other activities for the same date and time.

Action Duration Adjustment +/- Minutes: You can adjust the duration of the service, depending on which resource is assigned to the activity.

Activity Duration adjustments can also be set based on resource skill levels. This allows the assignment and the appointment duration to be longer or shorter depending on the skill level. This will adjust the actual end time of the activity itself.

Note: In order to support pricing based on resource or resource skill level, the related reservation type must have Show Main Resource set.

The Period Limitation field on the Activity Product Card defines whether the period limitations are Inclusive or Exclusive.

Note:

• If you insert an Include line that restricts timing for a period (no member club specified), the product is not valid outside of that period (for all customers). To have the product valid outside of that period, you need to add another Include line with no restrictions.

• If you insert an Include line that restricts timing for a period for a specific member club, the product is never valid for other member clubs. To have the product always valid for other member clubs, you need to add another Include line with no restrictions.

The posting process is on the activity card. It can also be executed as a backend process for all activity entries for a certain period which have been confirmed and fully paid. The same settings are available here as for the additional charges. See Additional Charges for a description of individual fields.

Products that require more than one or no resources can never have a product schedule, since the resource mechanism is the availability engine.

In this list the user can also reserve any additional resources needed to perform the service. This setup is normally used to set up products that are on a fixed schedule pattern (for example a yoga class which is always twice a week), and need to reserve, for example, the room and the yoga instructor in the same view.

The Product Schedule has the following fields:

Location: The location where the schedule takes place.

Availability Date: The date the activity takes place. Leave this field blank if the activity is general (always or per specific weekday).

Weekday: The weekday the activity takes place (leave blank if a specific date).

Availability Time (from): The time the activity takes place.

Capacity: The total number of participants possible to book to the activity.

Minimum Bookings: The minimum number of bookings required. On the cancellation policy setup there is a process that can be executed and which will automatically cancel all activities that have not reached minimum bookings according to the cancellation policy settings. See the Cancel classes/courses action on the Cancellation Policy Setup page.

Expired: Manually editable field that you can use to mark expired entries and use as basis for filtering.

Additional Resource: A resource can be linked to the capacity entry which can be assigned and reserved related to the schedule.

Additional Resource 2: A second resource can be linked to the capacity entry which can be assigned and reserved related to the schedule.

Resources Reserved: Shows if any resources have been reserved related to the scheduled capacity.

Actions:

Resource Status - View the Resource Status page based on the linked resources assigned

Check Capacity - Check if any schedule modifications have resulted in issues with already reserved activities or bookings.

(This will also be triggered automatically if changes are done, however the user can also manually execute the check to get information on which dates the booking issues occur).

Reserve Resources - Reserve the related resource assignments - entries will be created as unavailability records (see the lower section of the screen).

Release Resources - Release the related resource assignments.

Note: When scrolling through the schedule lines, the lower section (related resource assignments) is filtered on related resources, but only if the capacity entry is on a specific date.