How to: Delete Actionable Insights Entries

When a KPI (Key Performance Indicator) is being calculated, it produces signals which hold the value of the KPI during the calculation date. If a signal is outside the defined expected value range, an alert will be created, which describes the expected and the current value. An optional notification can also be raised to inform you about the alert created.

The calculated signals, alerts, and notifications are maintained in LS Central and there are two ways to delete the entries, if needed.

To delete the Actionable Insights entries manually

You can delete the signals, alerts, and notifications with the Delete Actionable Insights Entries report. Entries that are deleted this way are not physically deleted, but are rather being marked for deletion. If you have an active notification that has been marked for deletion, you can still view it in the My Actionable Insights Notifications page, but you can no longer perform any action (for example, start review) except to close it. To permanently delete the entries, see To schedule the deletion of Actionable Insights entries below.

To delete the signals, alerts, and notifications with the Delete Actionable Insights Entries report

Click the icon, enter Actionable Insights Calculation Rules, and select the relevant link.
Select a Calculation Rule for the KPI to which the entries you want to delete belong, and click Maintenance - Delete Entries to open the Delete Actionable Insights Entries report.
In the General FastTab, you will find information such as the KPI and the Calculation Rule to which the entries belong, as well as the type of entries to be deleted. When you delete a signal, the system will also automatically delete all alerts and notifications that are tied to the signal.
In the Options FastTab, fill in the Signal Start Date and Signal End Date fields, which specify the range of the Signal Date for the Signal entries to be deleted.
Select the Send Email to Active Users check box, if you want an email to be sent to each user, with information related to the deleted notifications that have been assigned to the user or their group.
Click OK to proceed with the deletion.

You also have the option to delete only the alerts, which will also automatically delete all notifications that are tied to the alerts:

Click the icon, enter Actionable Insights Alert Rules, and select the relevant link.
Select an Alert Rule to which the entries you want to delete belong, and click the Maintenance - Delete Entries action to open the Delete Actionable Insights Entries report.
In the Options FastTab, fill in the Signal Start Date field. Alert entries having a signal date equal to or later than this date will be deleted.
Select the Recalculate Deleted Entries check box, if you want the deleted alert and notification entries to be recalculated on the next Alert Rule or Notification Rule calculation. This is useful when you have adjusted the Alert Rule or Notification Rule, and wish to recalculate the entries based on the newly defined conditions or settings.
Select the Send Email to Active Users check box, if you want an email to be sent to each user, with information related to the deleted notifications that have been assigned to the user or their group.
Click OK to proceed with the deletion.

Note: It is also possible to delete the alerts based on an Alert Group. To do so, click the Maintenance - Delete Entries action in the Actionable Insights Alert Groups page to open the Delete Actionable Insights Entries report.

Alternatively, you can also delete only the notifications:

Click the icon, enter Actionable Insights Notification Rules, and select the relevant link.
Select a Notification Rule to which the entries you want to delete belong, and click the Maintenance - Delete Entries action to open the Delete Actionable Insights Entries report.
In the Options FastTab, fill in the Signal Start Date field. Notification entries having a signal date equal to or later than this date will be deleted.
Select the Recalculate Deleted Entries check box, if you want the deleted notification entries to be recalculated on the next Notification Rule calculation. This is useful when you have adjusted the Notification Rule, and wish to recalculate the entries based on the new settings.
Select the Send Email to Active Users check box, if you want an email to be sent to each user, with information related to the deleted notifications that have been assigned to the user or their group.
Click OK to proceed with the deletion.

To schedule the deletion of Actionable Insights entries

The signals, alerts, and notifications can be deleted periodically by using the DELETELOGS Scheduler job (set up with codeunit 99001486 LSC Delete Logs).

Click the icon, enter Actionable Insights KPI Packs, and select the relevant link.
Select a KPI Pack and fill in the Days to Keep Entries field, which specifies how far back in days to keep all the signals, alerts, and notifications.
Fill in the Days to Keep Deleted Entries field, which specifies how far back in days to keep the signals, alerts, and notifications that have been marked for deletion. This field is usually set up with a value that is smaller than the Days to Keep Entries value.

Note: If you enable the DELETELOGS Scheduler job, all entries belonging to the selected KPI Pack and older than the defined period will be deleted. If you do not wish to delete the entries, set the Days to Keep Entries and Days to Keep Deleted Entries fields to 0.

How to: Delete Actionable Insights Entries

In this article

To delete the Actionable Insights entries manually

To schedule the deletion of Actionable Insights entries

See also