How to: Deposit Payment to an Existing Customer Order
This is the process when a customer comes to any store and makes a payment, partial or full, to an existing customer order.
- On the POS, press the Customer Orders button.
- Press the Find Order button. This displays the fields that are available for filtering to find the relevant customer order.
- Enter your criteria, and press OK.
- Select the customer order, and press the View button to zoom in on the customer order details.
- Make sure you have selected the correct customer order, and press Deposit Payment.
- Enter the payment amount, and press OK.
- Finalize the POS transaction by selecting the payment's Tender Type as in a normal POS transaction.
Note: You can make a deposit on a payment for a customer order at all stages until the order has been collected.
Note: You can make payments in any store, not only the store that is processing the customer order.