How to: Set Up a Pharmacy Customer

  • The Pharmacy Customer Setup page has the following FastTabs:

    • To set up a Pharmacy Customer

    1. Click the icon, enter Pharmacy Customer Setup, and select the relevant link.
    2. Fill in the fields in the FastTabs as described below.

    General FastTab

    Field Description
    Allow Date of Birth From Here you specify, by selecting a date and year, a limit for the customer’s age.
    Age of Infancy Here you specify the customer’s age of infancy, for example 24.
    Age of Majority Here you specify the customer’s age of majority, for example 18.

    Local Customer No. FastTab

    Field Description
    Customer No. Format Note: This is only used if Store Customer No. Range is not used, see the Store Customer No. Range table below.

    Here you select the number format for the customer, for example No. Series.
    Customer No. Series Here you select the number series to be used, if no series has been selected before.
    Validate Customer No. Here you select the method of validation for the customer number.

    The options are:

    • Standard
    • External

    National Identification Numbers FastTab

    Field Description
    NIN Source Select this check box, if you want the format and length of the national identification number (NIN) to be validated.
    NIN No. Format Here you select the format for the NIN, for example DDMMYY.
    NIN Length Here you define the length of the identification number. For example, if the length is specified as 10, the number can only be exactly 10 digits, no more, no less.

    Customer Types FastTab

    See the Pharmacy Customer Types table below for explanations of the types.

    Field Description
    Standard Customer Type Here you specify what kind of customer is Standard. For example, the customer type GENERAL, would be considered as a standard customer type.
    EES Customer Type Here you specify what customer type should be used for the EU/EES, for example EES.
    Nordic Customer Type Here you specify what customer type should be used for Nordic customers, for example NORDIC.
    Foreign Customer Type Here you specify whatcustomer type should be for foreigners, for example FOREIGN.
    Foreign Customer ID A special customer ID can be made for foreigners. Foreigners do not have any insurance. For example: 9999999999 means that this is the reply when the system asks for a customer status.

    Pharmacy Customer Types FastTab

    Use this FastTab to create a new Pharmacy Customer Type.

    Field Description
    Code Here you give the code a name, for example GENERAL.
    Description Here you write a description of the code.
    Default Type Select this check box, if the type should be the default type, for example GENERAL would be considered as a default type.
    Main Type Here you select the main type for the customer type. For example: if the pharmacy is EU/EES, the main type could be FOREIGN.
    Main Type Description The main type description appears automatically here.

    Store Customer No. Range FastTab

    Field Description
    Store No. Here you select the store number that the customer number range should apply to.
    Store Name The store name appears here after being selected in the previous field.
    From No. Here you define the number from, of how many pharmacy customer can be created in the selected store with the same birth date.
    To Number Here you define the number to, of how many pharmacy customer can be created in the selected store with the same birth date.

    Note: If number series are selected in the Local Customer No. FastTab, this is not used.