How to: Create a Pharmaceutical Service While in Customer Service
- Open the Customer Identification screen, and identify the customer.
- Click the new action, Initiate Pharmaceutical Service, which just became active on your screen.
- In the new window, select the Type of Pharmaceutical Service;
- Click Next to display the necessary questions for the selected Pharmaceutical Service.
- Answer the questionnaire, and click Finish.
By clicking Finish, a quality check verification is run. If errors occur, they are displayed on the screen before returning to your order. - A new Prescription Order with a Prescription Order Line, is created. The line has been auto- confirmed, picked, and approved.
- Proceed with the normal dispensing flow.