To register allergies for your customers, you register comments to their reservations or dining sessions. The comments are registered via an allergy comment category that has a linked allergy attribute.
- You create a single attribute from an Allergens group that includes all the options relevant to the customer from the attributes within the group (an option per allergy and per weight).
- You create a comment category from the allergy attribute and then you have the means of registering allergy comments with your dining reservations.
- You can let allergy comments be sent to the kitchen automatically by marking the comment category with Kitchen Option Send to Kitchen.
When the customer makes a dining reservation and informs you of allergies, you add allergy comments to the customer's reservation: in the Comment page or panel, you select an allergy comment category and one or more allergy options.
Tip: You can add the allergy comments to the dining reservation directly or any reservation related to the dining reservation, such as the activity reservation or activity group reservation.