Example - A Simple Order

This example shows the process for a simple order in KDS.

For information on the setup see Setup for KDS Process Examples.

To do What happens on POS What happens in KDS
In Hospitality POS, open a table and order Grilled Chicken.  
Press the button Print Menu Type.  
Press Main Course. (You can also press All. This prints everything that has not been sent to the kitchen, not just items with menu type Main Course.)  
Press OK on the confirmation panel.    
In KDS

The Chit is created on PICKUP-EX.

  
  • The lower timer starts from 11 minutes since this is the production time.
  • Letters C and G for the chit mean the chit's item is sent to both COLD-PS and GRILL-PS.
In KDS

Lines are created on COLD-PS and GRILL-PS.

In KDS

Bump the line on GRILL-PS Station.

  The line on GRILL-PS disappears.
Look at the chit on PICKUP-EX.   G is green now indicating the chits’ item on this station is ready.

Wait a few minutes.   When 5 minutes past production time have passed, the chit and the lines turn yellow.
 
Wait a couple of minutes longer.   When 7 minutes have passed past production time, the chit and the lines turn red.
Bump the line on Cold Station.   C is now displayed with green color since all order lines on Cold have been bumped.

The item line on the chit is green indicating that the item is finished.

The chit changed; it now has a wave indicating that the order is ready.
Bump the chit on Pickup.   The chit is no longer displayed on the Pickup station.