In this article
The Comments panel in the POS is equivalent to the Comments page. Here you can view, insert, edit, and delete comments and change their priority, scope, and kitchen status.
The panel shows comments that are linked to the source that is active when the panel is opened.
The panel has two grids:
- the top grid shows the comments directly linked to the source (main grid).
- the bottom grid shows the comments related to the source (related grid).
Note: There are two Comments panels in the demo data:
- #COMM-COMMENTS - opened with the COMM_SHOW command.
- #COMM-SALESPOSPAN - opened with the COMM_SHOWSALES command from within a #POS panel.
- These panels are identical in every way except for the name and how they are opened.
- The panels include the same function menus.
- You must adapt the function menus to your own comment categories.
To see an example of how to design the function menus in the panel, see Setting up Attributes for Dining Preferences.
Main grid
Here you have a number of options to create and edit comments:
| Action | POS Command in Grid | Source Expression in Grid |
|---|---|---|
| Double-click an empty row to enter a comment directly in the main grid. The program registers the comment to the source with no comment category unless a default category is specified with the command showing the panel. | ||
| Edit an existing comment. | COMM-EDIT | |
| Select another option for an option comment. | COMM_EDIT_OPTION | LOOKUP-OPT |
| Delete existing comments. | COMM_LINE Parameter DELETE |
COMM-DEL |
| Move comments up and down, or to the top. | COMM_LINE Parmeter MOVE_UP, MOVE_DOWN, MOVE_TOP |
COMM-UP, COMM-DOWN |
| Change comment scope. | COMM_LINE Parameter SCOPE_TOGGLE |
COMM-SCOPE |
| Mark the comment to be sent to kitchen (or not). | COMM_LINE Parameter MARKTOSEND_TOGGLE |
COMM-KIT |
| View the comment in a message box, if the comment is too long to be fully visible in the grid. | COMM_LINE Parameter SHOW_COMM_AS_MSG |
COMM-MSG |
| Change comment priority. | COMM_LINE Parameter PRIOR_HIGHERORDER, PRIOR_LOWERORDER |
COMM-PRIHI COMM-PRILO Note: Lower priority order means higher priority |
| To change the comment category registered for the comment. | COMM_CATEGORY | |
| COMM-USERM This source expression returns the Last Modified By field where the domain part is not included (the part before the \ letter). COMM-USERC This source expression returns the Created By field where the domain part is not included (the part before the \ letter). |
Functions in the function menu also apply to the main grid:
| Action | POS Command in POS Menu | Parameter |
|---|---|---|
| Create a new comment. If there is no comment category as parameter, the program registers the comment to the source with no comment category unless a default category is specified with the command showing the panel. Otherwise, the program registers the comment to the source with the comment category specified as parameter. If the comment category is linked to an attribute, a pop-up panel with the attribute options appears. You can select one or more options from the panel. |
COMM_NEW | A comment category (optional) |
|
Create a new comment with the selected comment category. You start by selecting a comment category from a list. If the comment category is linked to an attribute, a pop-up panel with the attribute options appears. You can select one or more options from the panel. |
COMM_NEWCATLOOKUP | |
| Create a new comment with a predefined option. Inserts comment option such as Occasion: Birthday with one click. | COMM_NEWOPTION | Comment category Parameter setup: OPTIONSEQUENCE - here you enter the sequence number of the attribute option value. When you close the parameter lookup, the program inserts the Option value into the Description of the button. |
| Send comments to the kitchen. | COMM_SENDTOKDS | DISPLAYMESSAGE |
Related grid
The POS data table used here depends on Related Comments View field in the Comment Setup:
- By Source and Reference - the data table is grouped by Source and reference.
- By Category - the comments appear grouped by comment category.
Here you have the following options:
| Action | POS Command in Grid | Source Expression in Grid |
|---|---|---|
| Double-click a comment row to open the Comment panel for the source on the line where you can create and edit the source comments. When you close that panel, the previous panel is visible again. | ||
| Mark the comment to be sent to kitchen (or not). | COMM_LINE Parameter MARKTOSEND_TOGGLE |
COMM-KIT |
| View the comment in a message box, if the comment is too long to be fully visible in the grid. | COMM_LINE Parameter SHOW_COMM_AS_MSG |
COMM-MSG |
| Change comment priority | COMM_LINE Parameter PRIOR_HIGHERORDER, PRIOR_LOWERORDER |
COMM-PRIHI COMM-PRILO Note: Lower priority order means higher priority |
| COMM-USERM This source expression returns the Last Modified By field where the domain part is not included (the part before the "\" character). COMM-USERC This source expression returns the Created By field where the domain part is not included (the part before the" \" character). |