When you are running the KDS, it is important to be able to monitor the system and know what to do if services are down or not running properly.
The LS Retail KDS system uses two services:
- The Dynamics Business Central web service. If it is not up and running, no KOTs are fetched into the Kitchen Service.
- The Kitchen Service. If it cannot connect to the Web Service, no KOTs are sent to the KDS.
| To | See |
|---|---|
| Check your routing and mapping setup against test criteria. | Checking Recipe and Item Station Mapping |
| Get information about the KOTs as they have been registered in the KDS Web Service. | KDS KOT Overview |
| Learn how to restart the KDS service in a simple way in case of errors. | Restarting the KDS Service |
| Restart the system with no KDS information after completing a testing period. | Resetting KDS tables and information |
| To solve problems with communication between Web Service and Kitchen Service. | Kitchen Service Troubleshooting |
| See tips on how to solve problems with printing KOTs. | Hospitality Printing Troubleshooting |