Quick Service Management
The articles in this section contain information about the management of quick service restaurants in Hospitality.
To benefit the most from these instructions it is recommended that the user is familiar with the Hospitality system.
| To | See |
|---|---|
| Learn about Hospitality Types and how they are used to design and control the functionality and look of your quick service interface, control how pricing is calculated, to which department the stocks are posted, and the way item orders are printed on the restaurant printer stations and displayed on kitchen displays. | Hospitality Types |
| Find out how you can use hospitality type templates to quickly set up a hospitality type that fits your quick service restaurant. | Templates for Hospitality Types |
| Learn about kitchen status and transaction status and how they are used to keep track of the service flow. | On Statuses |
| Learn about how quick service works with the Kitchen Display System and what choices you have when setting up the KDS. | Quick Service Orders and the KDS |
| Register the Hospitality Module and set up basic Hospitality Statuses. | Basic Setup |
| Set up a Drive-thru service. | Drive-thru Quick Service |
| Set up an Over-the-counter restaurant with a KOT station. | Over the Counter Quick Service |
| Learn about how to use Queue Counters to mark orders and KOTs. | Queue Counters
How to: Use Queue Counter and Customer Name to Identify Orders |
| See how you can use a sales type to request a description with every transaction and display it in the POS, and print on receipts. | Requesting Description for Transactions with Specific Sales Type |
Definitions, acronyms, and abbreviations
| Term | Description |
|---|---|
| KDS | Kitchen Display System |
| KS | Kitchen Server |
| DS | Display Station |
| KOT | Kitchen Order Ticket |
| Order/Transaction | An order in Hospitality is also a transaction. An order of food items makes up a Hospitality transaction. |
| Restaurant/Store | A restaurant in Hospitality is the same data table as a Store in Retail. |
| Expeditor | A display station that shows the whole KOT and when bumped indicates that the order has been served to the guest. |
| Preparation Station | A display station that shows ordered items as lines. The line can be started and bumped to indicate the progress of preparation of the item. |